Patient Resources
Patients
MAKING AN APPOINTMENT
CANCELING OR RESCHEDULING AN APPOINTMENT
AFTER HOURS CONTACT
Patient Packet
New Patient Info
Please contact our offices to make an appointment
Please call (423) 826-8000. We ask that you give us 24 hours notice if you need to cancel or reschedule an appointment.
If you have an urgent matter after hours, please call (423) 826-8000 for our 24 hour answering service. The physician on call will be notified.
Prepare for your office visit
No fasting is required for your first appointment. If testing is needed, you’ll be given a return appointment.
Please bring the following items to your first appointment:
- All of your current medicines in their original containers
- Your insurance cards
- Co-pay
- Copies of your medical records (if they haven’t been supplied by your referring doctor)
Directions to Our Office
If you are having a medical emergency, please call 9-1-1.
Make a Payment
Insurance & Financial Information
We currently have contracts with many insurance carriers. Yours may or may not be included. We will file all insurance as a convenience to our patients.
Please note
– Although we will bill your insurance, full payment is the patient’s responsibility. We will make every effort to verify your coverage prior to your appointment, yet we cannot guarantee coverage of services by your insurance company.
BENEFITS AND ELIGIBILITY
REQUIRED DOCUMENTS
It is very important that you know what services are covered by your plan and where the services can be obtained. Since we are the only adult Nephrologists in the Chattanooga area, some insurance companies will approve and pay as if they were in-network.
To determine your insurance benefits and eligibility please contact your insurance carrier directly. Note that you are ultimately responsible for payment for all services that are not covered by your insurance plan.
We require Co-pays be paid at the time of service. Any patient balance after insurance is due within 30 days.
It is very important for you to bring your current insurance card(s) each visit and to inform us if there has been any change in your coverage or in your address.
- If you are part of an HMO or other plan that requires a referral, it is your responsibility to get a referral. If you don’t obtain a referral, the charges will be your responsibility to pay. Our staff will assist you, if you are having a problem obtaining a referral, but in the end this is the patient’s responsibility.
